Return & Refund Policy

Thank you for shopping with Evasling! We strive to offer high-quality products and a seamless customer experience. Please review this policy carefully to understand how we handle refunds and replacements.

1. No Physical Returns Required
Because of hygiene reasons and the personal-use nature of our belts, we do not require you to return any item in most cases. Instead, if you encounter an issue with your purchase (such as a defective, damaged, or incorrect item), please follow the steps in the Refund or Replacement Process below.

2. No Returns for “Changed Mind” or Ordering Mistakes
We do not accept returns or offer refunds if you:

  • Simply change your mind about the purchase, or
  • Ordered the wrong size, design, or color at checkout.
    Please double-check your order details before finalizing your purchase.

3. Refund or Replacement Eligibility

  • Defective or Damaged Items: If you receive a belt that is defective, damaged, or otherwise unusable due to our error or carrier mishandling, you are eligible for a replacement or refund.
  • Incorrect Item: If the product delivered does not match what you originally ordered (e.g., wrong model, color, or style), you can request a replacement or refund.
  • Timeframe: Please contact us within 30 days of purchase (or receipt, if delivery times vary) to be considered for a replacement or refund. After 30 days, unfortunately, we are unable to offer any refund or replacement.

4. Refund or Replacement Process

  • Contact Customer Support: Email us at support@evasling.com with your order number and a clear description of the problem. Attach photos or videos showing the defect, damage, or incorrect item so we can verify the issue.
  • Verification & Approval: Our team will review the evidence. If we confirm the defect or error, we will offer you a replacement or refund—no physical return required.
  • Refund Timeline: If you choose a refund, please allow up to 10 business days for your bank or credit card company to process it after our approval. If more than 15 business days have passed since your refund was approved and you still haven’t received it, please contact us again.
  • Replacement Shipping: If you opt for a replacement, we’ll arrange for a new product to be shipped to you at no additional cost. Shipping times may vary depending on your location.

5. European Union 14-Day Cooling-Off Period
If merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification, as long as the product is unused, with tags, and in its original packaging. While we do not require you to physically send the item back in most cases, you must still contact us within this 14-day window and provide proof of purchase. We will evaluate your request and issue a refund if it meets our policy terms.

6. Sale Items and Gift Cards

  • Sale Items: We do not accept returns or issue refunds on sale or clearance items.
  • Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.

7. Potential Fraud or Abuse
We reserve the right to decline a refund or replacement if we believe a claim may be fraudulent or if there is evidence of abuse of this policy. We may request additional information or verification if needed.

8. Changes to This Policy
We may update this Return & Refund Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

9. Contact Us
If you have any questions about this Return & Refund Policy or need assistance, please contact us at:

GentFord Belts
Email: support@evasling.com

We value your satisfaction and will do our best to resolve any issues quickly and fairly.